Personal Profile

I am IT professional that from a very young age had an interest in IT. I'm set on finding easier, faster ways and not the sticky plaster option of making IT effective. I believe that IT should be accessible and easy to use and shouldn't be something to be wary of. I hate jargon and do my best to make it understandable for all. I have an pragmatic, analytical and pedagogic approach to problems with communication skills to translate IT into solutions.

Working with young people has helped me develop further develop methods of interpersonal skills and has enabled me to effectively communicate IT problems and interpret problems. Working in the IT industry now for over ten years in three very different sectors has given me a great insight to how IT can have an effect on business. 

I' am risk adverse as IT shouldn't be about making snap decisions on corporate level. Work should be carefully planned, calculated and re-enforced by planned steps, documented and tested before work is completed.

WORK EXPERIENCE

IT Systems Manager

Iconic Luxury Hotel
2019 - Present

Looking after the UK's top 5 star hotels Chewton Glen, Cliveden House, Lygon Arms and 11 Cadogan Garden maintaining IT and Systems at these four high quality homes away home locations.

Achievements:

Technologies used:

  • Exchange
  • O365
  • Active Directory

IT Manager

Hadland Care Group
2015 - 2019

IT Manager for Headoffice and 27 Pre-Scool Nurseries 2 Care Homes looking after 500+ users across Dorset, Hampshire and Somerset. 1st, 2nd and 3rd Line support using Windows(Server and Desktop), Zero Client, Laptops, Tablets, VPN and Printers

Achievements:

Technologies used:

  • PostgresSQL
  • HTML/SASS
  • Webpack
  • jQuery
  • Python
  • Angular

Service & Support Analyst Non ERP (Web)

Royal National Lifeboat Institution (RNLI)
2013 - 2015

Looking after the RNLI's Websites, Active Directory, Sharepoint, Exchange, Data Centres, SAN and Supporting Helpdesk, Change Team and Network teams.

Achievements:

Technologies used:

  • Server 2012r2

SKILLS & TOOLS

Microsoft

  • Exchange
  • Active Directory
  • Windows OS
  • Server OS
  • Skype for Business

Programming

  • Powershell
  • HTML
  • ASP.NET/Umbraco
  • WordPress

Others

  • Unit Testing
  • Wireframing
  • WordPress
  • Balsamiq
  • Git

EDUCATION

  • BTEC National Computer Science
    Stamford College
    1998 - 2000
  • HNC Computer Science
    University College Northampton
    2000 - 2001

Awards & Training

  • DofE Assessor
    DofE Assessor for New Forest Bronze and silver level
  • Award Name Ipsum
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Languages

  • English (Native)
  • French

INTERESTS

  • Camping
  • Hiking
  • Photography
  • Films
  • Music
  • Scouting